Why I Don’t Trust Samsung
Samsung has a long history of not updating their hardware. I first noticed it with the Behold 2. Yeah, that stoneage device that was cool for a whole 5 seconds when it came out. They failed to give the thing Donut. Donut. The last time I used Donut was over a year ago, on my G1. Really Samsung? You couldn’t just throw out an OTA?
Their failure progressed and now continues with the Galaxy S line. I’ve heard whispers of some lucky people getting Froyo on their Epic 4G or Fascinate, but there’s no full rollout for Froyo yet. And to top it off, you’re planning to release the Vibrant Plus on T-Mobile, which has everything the original Vibrant didn’t. HSPA+, a front-facing camera, and most importantly, Froyo.
I understand the need to release new and up-to-date devices, but the least you could do is give Galaxy S owners Froyo before letting pictures of the Vibrant Plus leak. My Twitter feed blew up last night with angry Vibrant owners that haven’t gotten Froyo yet and heard about the Plus. I’d be throwing chairs across my living room if I had a Vibrant. Samsung didn’t exactly please a lot of people on this one. When I was writing about the Vibrant Plus, which broke last night, I could tell that it was going to upset a lot of people.
And it did. It does. And it probably will for some time, or at least until Vibrant owners get their precious Froyo. They have every reason to be angry with Samsung. I wouldn’t blame Tmobile too much for this one. They can’t control whether or not a manufacturer’s update is ready for a device.
But as far as Sammy goes, blame them all you want. They screwed up, big time. Too bad Tmobile has to suffer for it by losing so many Vibrant customers.